Are you passionate about helping veterans and seniors?
About the Role
* We are seeking an experienced professional to join our team as a Claims Advisor.
Key Responsibilities
* Provide guidance and support to current and former Defence personnel and their families on claims processes, including pensions and benefits.
* Assist applicants throughout the government application process to achieve the best possible outcomes.
* Navigate relevant government departments and ensure timely and accurate submission of information.
Requirements
* Compensation Advocate (or working towards)
* Understanding of defence-related illnesses and conditions
* Ability to establish and build meaningful relationships internally and externally
* Highly developed communication skills and the ability to prioritise, manage and problem solve procedures
What We Offer
* Not-for-profit tax benefits - salary packaging of up to $15,900 per year.
* Staff discounts across 700 select retail stores.
* Fitness Passport
* Leave Loading - 17.5% pay top up on paid leave
Our Commitment to Diversity
We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.