Key to a successful healthcare experience is delivering outstanding customer service and ensuring seamless patient care. If you are passionate about making a meaningful difference in people's lives, this role could be the perfect fit for you.
About The Opportunity
This full-time Medical Receptionist position involves managing complex patient bookings via inbound and outbound calls, delivering top-tier patient care, and handling inquiries from key stakeholders. Your exceptional communication skills, attention to detail, and multitasking abilities will make you an asset to our team.
* Provide empathetic and professional support to patients, families, and medical professionals
* Communicate effectively with referrers, addressing their queries and concerns
* Assist with results, admin duties, and billing tasks, ensuring accuracy and timeliness
About You
* You have a strong passion for delivering exceptional customer experiences and possess excellent communication skills
* A positive attitude, teamwork spirit, and eagerness to learn and grow in a fast-paced environment are essential
* Strong organisational skills, attention to detail, and ability to multitask are critical in this role
* Familiarity with medical terminology is advantageous but not required
Benefits
* Corporate discounts on products and services from leading retailers
* Health insurance discounts for you and your family members
* Free medical imaging services for family members
* Access to well-being programs, expert counselling, and recognition rewards for your hard work and dedication