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Spare parts manager

Goondiwindi
CLAAS Harvest Centre
Posted: 31 March
Offer description

About the company

Since 1975, we've been a proud family-owned supplier and distributor of world-class combines, foragers, tractors, and hay equipment. Representing global agricultural leaders like CLAAS and AMAZONE, our network spans 33 dealerships across Australia and New Zealand. We provide our team with access to international knowledge, valuable resources, career pathways, and a genuine commitment to their growth. We're stable, well-organised, and focused on creating a safe, supportive environment where our people can thrive.

Role overview

Based out of our Dalby branch and reporting to the Regional Operations Manager, the Spare Parts Manager plays a vital role in supporting the operations, sales, and distribution within our parts department. You'll oversee the day-to-day running of the department — from ordering and receiving stock, to packing and shipping, to ensuring timely and accurate fulfilment of orders. This role has a shared responsibility between our Dalby and Goondiwindi branches and travel between the two will be required.

What you'll be doing

* Be the go-to contact for all product enquiries and manage customer expectations around pricing and availability.
* Ensure smooth execution of daily parts activities — including sales, back orders, forward orders, stock transfers, and distribution.
* Manage inventory and maintain a clean, well-organised parts department, including proper shelving and stock placement.
* Stay up to date with new products, product changes, and improvements — keeping your team and customers informed.
* Accurately input invoices, raise purchase orders, and ensure prompt processing of purchases, sales, and credits.
* Build and maintain strong relationships with our valued customers, providing outstanding service every time.

Who you are

* You've got a sharp eye for detail, you're well-organised, and you take pride in getting things done efficiently.
* You've had experience working with parts and/or inventory systems.
* Customer service is your thing — you enjoy helping others and have a strong work ethic.
* You're a team player who also works well independently when needed.
* You're confident using Office 365 and modern computer systems.
* You hold a current driver's licence.

Why join CLAAS?

Family is at the heart of everything we do. As a family-owned business, we employ people with families to care for — and we're proud to support families across the farming community, helping them succeed as they feed the world. Our values — In It Together, Front Up, and Keep Growing — shape who we are and how we work. They create a dynamic, challenging, and rewarding environment where you can truly make a difference.

If this sounds like you, we'd love to hear from you. Apply today and be part of something meaningful.

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