Karadi Aboriginal Corporation's Values and Mission
We are committed to our culture, respect, accountability, empowerment, service quality, leadership, and inclusion. Our mission is to provide integrated health and family services that promote physical, cultural, social, and emotional well-being to the Aboriginal community.
Position Objective
The Housing Worker will be involved in the initial program set-up and undertake the delivery of crisis accommodation services to Aboriginal and Torres Strait Islander women and children experiencing family violence. This role ensures a safe, supportive, and trauma-informed environment that promotes stability, dignity, and pathways to long-term housing solutions.
Responsibilities
* Initial Program Setup: Involved in property fit-out, stakeholder management, program promotion, establishment of referral pathways, and systems and processes.
* Clinical Services: Undertake intake, assessment, referrals case planning, and discharge for clients accessing the service.
* Client Support: Provide direct support to clients with complex needs, including mental health issues, substance use, domestic and family violence, and financial hardship.
* Case Management: Develop and implement individual case management plans in collaboration with clients, promoting empowerment and self-determination.
* Safety and Wellbeing: Maintain a safe and welcoming environment for clients, ensuring policies and procedures are followed.
* Community Partnerships: Build and maintain relationships with community partners, referral agencies, and support services to assist clients in accessing longer-term housing and wraparound support.
* Service Delivery: Assist with managing occupancy levels and ensure the facility meets service targets and funding requirements.
* Property Maintenance: Assist with property maintenance management, ensuring cleanliness, safety, and functionality of accommodation units.
* Record-Keeping: Ensure accurate and timely record-keeping, data entry, and reporting as required.
* Crises and Emergencies: Respond appropriately to crises, including behavioural incidents and emergencies, using trauma-informed and de-escalation strategies.
* Out-of-Hours Support: Participate in a call roster to support out-of-hours client needs.
Qualifications and Competencies
* Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
* Certificate IV, Diploma or tertiary qualification in Social Work, Community Services, Psychology, or related field.
* Experience working with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities.
* Awareness of relevant legislation, such as the Residential Tenancies Act and Child and Youth Safe Organisations Act.
* Demonstrated experience in crisis accommodation, homelessness services, or a similar support environment.
* Understanding of the causes and impacts of family violence and homelessness, including knowledge of trauma-informed care and culturally safe practice.
* Excellent communication, interpersonal, and problem-solving skills.
* Ability to manage competing demands and work under pressure.
* Knowledge of local housing and support service networks.
* Current Working with Vulnerable People Card and National Police Check (or willingness to obtain).
* Valid driver's license.
Selection Criteria
* Demonstrated experience working with people from diverse cultural backgrounds, including Aboriginal and Torres Strait Islander communities.
* Knowledge of relevant legislation, such as the Residential Tenancies Act and Child and Youth Safe Organisations Act.
* Demonstrated experience working in crisis accommodation, homelessness services, or similar support environments.
* Demonstrated understanding of the impacts of family violence and homelessness, including knowledge of trauma-informed care and culturally safe practice.
* Excellent communication, interpersonal, and problem-solving skills.