Are you a legend who loves bringing digital experiences to life?
SafeStyle is on the hunt for an Ecom Operations Lead to help shape our DTC and B2B online presence across Australia and New Zealand. If you're the type who thrives in a fast‑paced environment, loves crisp execution and knows how to make a brand look and feel premium online – this one's for you.
Working closely with the Ecommerce Operations Manager, you'll help bring campaigns, product launches, updates, content, emails, SMS and everything in between to life; all while keeping our digital ecosystem running smoothly. From Shopify updates and high‑impact landing pages to Klaviyo comms and product data support, you'll play a key role in how SafeStyle shows up online every single day.
What You'll Do:
Digital Content & User Experience
* Roll out multi‑channel campaigns across our DTC stores and B2B portals.
* Upload assets, banners and product content across Shopify.
* Lead ongoing site maintenance and content updates with accuracy and speed.
* Build high‑impact landing pages for launches, campaigns and brand moments.
* Maintain content across the SafeStyle app in line with the GTM calendar.
* Support product data management and inventory tracking.
* Assist with DTC customer service enquiries as needed.
Outbound Communications
* Build and schedule EDMs, SMS and outbound comms to our broad audiences.
* Support list management, segmentation and profile updates in Klaviyo.
Reporting & Administration
* Provide updates, deadlines and status reporting across projects.
* Share insights on campaign, launch and online performance.
* Maintain documentation across projects and our internal Wiki.
* Reporting jointly the Ecommerce and Wholesale Manager, supporting deliverables across both channels.
* Partner with Sales and the wider Brand team to deliver unified campaign execution.
* Contribute positively to SafeStyle's culture and our "Worksite to Weekend" ethos.
What You Bring:
* 1–3 years' experience using Shopify, Klaviyo, Notion or similar platforms.
* A growth mindset – keen to learn, adapt quickly and get stuck in.
* Excellent communication and a team‑first mentality.
* Curious, organised and comfortable diving into the weeds to make things happen.
* Interest in ecommerce, digital marketing and lifestyle brands.
The Perks
* Becoming a certified "Legend"
* Attractive salary package
* Competitive salary package + tools of trade.
* 4 weeks annual leave + 10 personal days + 5 R&R days.
* Flexible working that supports our worksite to weekend ethos.
* 6 week paid PPL program.
* Annual training and development allocation per employee.
* Growth opportunities in a rapidly expanding lifestyle brand.
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