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Create training that transforms. Build confidence. Drive bookings.
We're looking for a Sales Training Manager who's passionate about helping others grow and is ready to design and deliver powerful, results-driven training for our global sales agents. If you love seeing people thrive, are energised by coaching consultative sales, and want to play a key role in elevating customer conversations, this could be your next role.
What You'll Do
Design and Deliver Training that Sticks
* Create engaging sales training programs focused on lead conversion, bookings, and customer trust
* Facilitate live and virtual training on consultative selling, product knowledge, and systems
* Develop bite-sized learning content, think microlearning, simulations, and real-life roleplays
* Lead onboarding for new hires, setting them up for success from day one
Coach and Elevate Performance
* Partner with Team Leaders and Quality Coaches to identify gaps and create targeted refreshers
* Provide real-time coaching via shadowing, call calibrations, and side-by-sides
* Build a culture of continuous growth through huddles, competitions, and regular skill boosters
Enable Success with Practical Tools
* Create job aids, scripts, cheat sheets, and quick-reference tools agents actually use
* Keep training aligned with seasonal campaigns, customer offers, and market needs
Measure and Improve
* Track training impact through performance data, learner feedback, and sales results
* Own learning metrics, training attendance, retention, and post-training performance
* Work closely with Enablement, QA, Marketing, and Ops to ensure training meets business goals
* Align programs with new tech rollouts, product launches, and evolving customer needs
What You'll Bring
* 5+ years of experience in Sales Training, L&D, or Sales Coaching, ideally in a contact centre or travel environment
* Expertise in consultative sales and driving results in inbound/outbound sales teams
* A hands-on approach to learning content development (e-learning, LMS, microlearning)
* Confidence and warmth as a facilitator able to engage groups and inspire change
* A passion for helping others grow and a belief in training that drives business outcomes
* Familiarity with sales enablement tools, knowledge bases, and performance tracking systems
Why Join Us?
* Career Growth: Opportunity to lead strategic, high-visibility projects and work closely with senior leaders across global functions.
* Wellbeing Support: Access to extensive employee assistance and wellbeing programs for you and your family.
* Travel Discounts: Generous domestic and international travel discounts for you, your family, and friends.
* Learning & Development: Career development and personal growth opportunities.
* Love for Travel Benefit: Annual travel credit of $1850 after your first year to use on any core travel brands.
* Volunteer Leave: Two days paid leave per year for volunteer opportunities.
* Parental Leave: 12 weeks paid parental leave for eligible employees.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Industries
Travel Arrangements
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