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Records & information management

Melbourne
Randstad Australia
Posted: 13 December
Offer description

Are you passionate about information management, record‑keeping, and driving a digital first environment? An exciting opportunity exists to join a dynamic team in a leading Victorian Council's Organisational Performance Directorate

The OpportunityWe are seeking a proactive and skilled Information Management Officer to provide accurate, effective, and efficient records / information and archival management services. You will play a crucial role in supporting our organisation's commitment to robust information security and compliance.

This role is classified as Band 4 under the relevant Enterprise Agreement.


Key Responsibilities

* Provide appraisal, classification, registration, and distribution of incoming physical and digital mail into the approved Electronic Document and Records Management System (EDRMS).
* Undertake appraisal and sentencing of records following the Public Records Office Victoria (PROV) Retention and Disposal Authorities (RDAs).
* Perform quality scanning and registration of corporate information into the EDRMS, including assessment of digitised documents and application of correct metadata.
* Support staff with queries regarding information management processes and use of the EDRMS.
* Maintain operational statistics and contribute to quality reviews and improvements.
* Provide excellent, customer‑focused information management services.


What You Will Bring

Qualifications and Experience:

* Post‑secondary qualifications or relevant experience within a records / information management discipline.

EDRMS and IT Skills:

* Knowledge and experience in using an EDRMS and desktop productivity software such as Microsoft Office.

Records Management Knowledge:

* Understanding of records / information management and archival principles, including knowledge of the Public Records Act (Vic) and associated PROV Standards and Specifications.

Organisational Skills:

* Demonstrated ability to prioritise duties, undertake multiple requests effectively, and work under minimal supervision.

Interpersonal Skills:

* Well‑developed customer service skills for face‑to‑face, telephone, and email interactions, with strong written and verbal communication.

Digital Focus:

* Experience promoting a digital‑first working environment.

Additional Requirements:

* A current valid Victorian driver's licence.


Why Partner with Randstad?

When you contract with Randstad, you gain the peace of mind of working with a reputable, global HR and recruitment services leader. We are specialists in government recruitment, and our consultants are subject‑matter experts, fully trained in navigating the complexities of the sector.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

We are committed to providing you with genuine care and support, including:

* A dedicated point of contact.
* Access to our new Contractor Benefits Portal with exclusive discounts on phone plans, health insurance, movie tickets, and a wide variety of retailers.
* Exclusive access to roles.
* Three pay runs per week, ensuring you are always paid within the week.
* Access to professional development programs, events, and coaching.


APPLY NOW

Please submit your CV only via the link below. Due to the high volume of applications, we are unable to accept applications submitted via email or phone. At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

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