At Airmaster, our goal is to lead the way in integrated building services, combining HVAC&R, building automation, electrical, and fire systems to create smart buildings that are not only compliant with regulations but also optimised for energy and resource efficiency.
We strive to ensure that our buildings are comfortable, functional, and tailored to support our clients in achieving their sustainability and operational goals.
Established in Melbourne in ****, Airmaster has grown to a network of 17 branches across Australia and New Zealand.
Our holistic approach to building services leverages advanced data-driven virtualisation to revolutionise how we work, delivering enhanced productivity and continuous service.
This integrated model offers a more cost-effective solution than traditional methods, providing our clients with innovative, always-on support tailored to their needs.
The Role
We are seeking a hard-working Service Coordinator with a great attitude and high attention to detail to join our Administration team, based in Regency Park, to assist in the scheduling, dispatch and coordination of technicians and subcontractors.
This role is vital in the dispatch and coordination of technicians and subcontractors in South Australia, ensuring all have productive work as well as liaising with customers and technicians/subcontractors regarding work in progress.
Primary duties will include monitoring and managing work requests generated on our systems, open call management, close out jobs and data entry, checking and managing technicians' timesheets and service reports, liaising and managing subcontractor's attendance and service reports, handling customer phone and email queries, and general administration duties.
The successful candidate will have experience in administration or accounts and possess the following:
2 years experience working within administration or service/scheduling (ideal)
Previous experience in service industry and dispatching field staff or technicians (Highly Desirable)
Excellent communication skills, both written and verbal, with professional and confident phone manner
Solid computer and typing skills (Word, Outlook)
High level of organisation and the ability to multitask
High attention to detail and time management skills
Able to achieve and self-manage deadlines
An ability to work effectively as part of a team as well as independently
Flexibility, reliability and be well presented
Strong commitment to safe work practices is essential
Benefits of Working with Airmaster
The successful candidate will join and work with a high-performing and progressive company that holds a strong reputation in the industry, where you will be able to work alongside experts dedicated to delivering exceptional service to clients.
We also believe in investing in our team members, and as an employee with Airmaster, you will have access to continuous training & development opportunities to enhance your skills and advance your career through our company.
We offer a fun and progressive working environment with employee benefits that include discounted health insurance, EAP and a social club.
You will also receive a competitive remuneration package commensurate with your skills and experience.
We pride ourselves on finding good people who deliver quality and share a common goal.
If you wish to become a valued member of the Airmaster team, click APPLY NOW and send in your Cover Letter and Resume.
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