Location: Ballarat Central, VIC, AU, 3350 Job Category: Information Technology Employment Type: Fixed Term Full Time Standard Weekly Hours: 40 Requisition ID: 3451 Fixed-Term Full-Time (12-month contract) | 40 Hours per week with a monthly ADO $37.67 per hour (HS3)
About the Role The Digital Health Training Officer identifies learning needs and delivers high-quality training, coaching and support to enable Grampians Health staff to confidently and safely use digital health systems, applications and devices. The role contributes to organisation-wide digital capability uplift by developing contemporary learning resources, supporting end users, and embedding cyber security awareness and safe digital practices into training, onboarding and ongoing capability programs.
Key Responsibilities
* Support the adoption of new and updated digital technologies, systems and applications across Grampians Health.
* Deliver foundational digital skills training, including Microsoft 365, email and calendar tools, virtual desktop environments, collaboration platforms and corporate applications.
* Apply evidence‑based adult learning principles to deliver practical, accessible training in face‑to‑face and online environments.
* Plan, design and deliver digital training programs aligned to organisational and ICT project needs.
* Develop and maintain user‑friendly learning resources, including guides, quick reference materials and reusable training content.
Skills & Experience
* Certificate IV in Training and Assessment, or willingness to work towards (desirable).
* Demonstrated experience delivering training or coaching, with the ability to engage diverse audiences.
* Experience designing, delivering and evaluating training programs across face‑to‑face and online formats (desirable).
* Proven ability to develop clear, practical learning resources such as user guides, instructions and job aids.
* Experience using digital systems in a healthcare or complex organisational environment (desirable).
* Willingness to work on site, with flexibility for remote work as required, and travel to other Grampians Health sites to deliver training.
Culture & Benefits At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
* Flexible work arrangements and purchase leave opportunities
* Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
* Access to Fitness Passport membership
* Staff rewards and recognition programs
Interested? if you wish to discuss the role prior to applying, contact Mel Vasen, Change Manager, on 0411 777 983 or for a confidential discussion.
Job applications close: 1 June 2026.
If you are currently employed at Grampians Health, please sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet.
About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell. Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.
Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.
All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.
Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.