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Air freight supervisor (brisbane)

Brisbane
Hoban Recruitment
Posted: 30 September
Offer description

Are you ready to take your career to new heights with a prestigious logistics and supply chain company that has been revolutionizing the industry for over 150 years? HOBAN Recruitment is thrilled to partner with our client based in Eagle Farm, Brisbane, in the search for a dynamic Air Freight Supervisor. Join us in this exhilarating opportunity to lead and inspire a team while ensuring efficient operations in the Air Department.

**Role Responsibilities**:

- Efficient Air Department Operation:

- Embrace your role as a leader and delegate responsibilities effectively, fostering knowledge sharing among team members.
- Manage the performance of the team and individuals, driving excellence and continuous improvement.
- Supervise the effective retrieval and processing of air documentation and freight, ensuring optimal delivery times.
- Client Satisfaction and Stakeholder Relationships:

- Develop and maintain effective relationships with internal and external clients and stakeholders, guaranteeing customer satisfaction and meeting air freight requirements.
- Register shipments prior to or on the day of arrival, ensuring seamless processing of transactions.
- Take the lead in implementing "paperless processes" in AI to meet objectives in the global platform O&DM; system.
- Compliance and Efficiency:

- Monitor electronic customs reports and address any delays in data supply from overseas agents.
- Rectify issues identified in the weekly ABF compliance report for air cargo automation.
- Ensure accurate invoicing, surpassing a 95% accuracy rate.
- Guide the AI team in effectively dealing with potential issues to minimize storage requirements.
- Train staff on company liability and obligations to AU Customs, ensuring compliance.

**Benefits**:

- Career Growth and Development: Step into a company with a rich history and a global presence, offering ample opportunities for career advancement and professional growth.
- Competitive Remuneration: Enjoy a rewarding remuneration package, reflective of your skills, experience, and contributions.
- Dynamic Work Environment: Thrive in a fast-paced and stimulating work environment, surrounded by a supportive team and driven by a culture of excellence.

**Role Requirements**:

- Effective Communication Skills: Demonstrate excellent written and oral communication skills, facilitating clear and concise communication within the team and with stakeholders.
- Problem-Solving and Influencing Skills: Showcase your ability to resolve conflicts, negotiate effectively, and find innovative solutions to complex challenges.
- Leadership and Motivation: Inspire and motivate your team, building their confidence and fostering their professional development.
- Analytical and Results-Focused: Bring your analytical mindset and target-oriented approach to drive results and achieve objectives.
- Business Acumen and Cost Consciousness: Display a strong understanding of business operations and cost management principles, optimizing resources and driving efficiency.
- Confidentiality and Compliance: Maintain strict confidentiality and adhere to relevant company policies and procedures, particularly regarding Work Health & Safety.

**Experience and Qualifications**:

- Freight Forwarding Industry Experience: Previous experience in the freight forwarding industry, encompassing all aspects of procedures or a similar role.
- Customer Relationship Management: Demonstrated experience in managing customer relationships and delivering exceptional service.
- Driver's Licence: Possess a valid driver's licence.
- Tech-Savviness: Familiarity with SMART, ProCars, Expedient, Microsoft Office, and Outlook.
- Compliance Adherence: Understand and comply with relevant company policies and procedures pertaining to Work Health & Safety.

Successful applicants must be able to pass a National Police Check and will commence as a permanent staff member with our client.

📌 Air Freight Supervisor
🏢 HOBAN Recruitment
📍 Brisbane

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