Australian Citizens residing in Australia only respond.Maintain and configure Service Cloud, Health Cloud and Digital Experience applicationsExhibit a deep understanding of the Salesforce platform, with the ability to build end-to-end automated processes using declarative toolsInvestigate and troubleshoot OmniStudio components including FlexCards, Omniscripts, data raptors and integration proceduresPerform ongoing system administration including maintaining users, monitoring application metrics, managing salesforce configurations and data integrityDeployment of changes via existing DevOps frameworkPerform interrogation of various log sources to investigate issuesEvaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/usersDevelop and maintain documentation on processes and configurationLiaise with internal and external stakeholders across various disciplines (business, architecture, data etc.)Work within an Agile delivery methodologyTroubleshooting API and integration issues with different applications e.g. Mulesoft.Development of meaningful event monitoring and alertingKnowledge transfer and training within the team
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