Join to apply for the Client Services Team Lead role at Michael Page2 days ago Be among the first 25 applicantsJoin to apply for the Client Services Team Lead role at Michael PageLead and support a dynamic team across NSW and VICLead and support a dynamic team across NSW and VICCompetitive SalaryAbout Our ClientThis opportunity is with a well-established company in the Media & Agency industry, based in Erskine Park. The organisation specialises in creating, designing, producing and managing tailored communication solutions across all channels, empowering businesses to connect with their audiences efficiently and effectively in a dynamic and diverse communications landscape.Job DescriptionLead the team and oversee day to day operations to maintain high quality service standards in a timely and efficient manner.Act as primary point of contact for client escalations and complex queries.Liaise with both internal and external stakeholders.Drive continuous improvement initiatives.Ensure compliance with company policies and industry standards in all client interactions.Provide training and mentoring to team members to support professional growth.The Successful ApplicantA Successful Client Services Team Lead Should Have3 - 5 years experience in Customer Service roles.Previous experience in a leadership or team management role.Experience in a 3PL or logistics environment (advantageous but not essential).Proficiency in the Microsoft Office Suite, especially Excel.Strong communication and interpersonal skills.A proactive and solution-focused mindset with attention to detail and problem solving skills.What's on OfferCompetitive salary package between $70,000 -$90,000 +Super.Permanent full time position offering career growth potential.Supportive company culture that values collaboration and innovation.Onsite parking for added convenience.If you're looking to make your mark as a Client Services Team Lead in the Media & Agency industry, we'd love to hear from you. Apply today to take the next step in your career.Contact: Emily StockdaleQuote job ref: JN-042025-6717873Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesOnline Audio and Video Media, Media Production, and Broadcast Media Production and DistributionReferrals increase your chances of interviewing at Michael Page by 2xSign in to set job alerts for “Client Services Team Lead” roles.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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