O'Connor, Bull Creek, and Booragoon Vet Clinics are well-established, community-focused practices located in the southern suburbs of Perth. Each clinic prides itself on delivering exceptional veterinary care in a friendly, supportive environment. Our O'Connor clinic is a busy, modern facility offering a full range of general and surgical services with a strong focus on client education and preventive health. Bull Creek Vet Clinic has a loyal client base built on years of trusted, compassionate care and a warm, family-like atmosphere. Booragoon Vet Clinic combines a dedicated, experienced team with excellent facilities to provide personalised, high-quality treatment for pets and their owners. Together, our three clinics share a collaborative approach, a passion for animal wellbeing, and a commitment to supporting each other and the wider community.
The Opportunity
We have a rare, yet exciting opportunity for a Practice Manager to join and lead our amazing team As a Practice Manager across O'Connor, Bull Creek and Booragoon Vet Clinics, you will play an integral role in overseeing the day-to-day running of our 3 clinics to ensure the patient experience is aligned with our values, and the delivery of administrative/reception functions is efficient and effective. This opportunity would suit an experienced Leader/Practice Manager looking to take the next step in their career.
Key responsibilities:
* Oversee and support the team in executing the day-to-day operations of the practice.
* Manage administrative tasks associated with recruitment, rostering, payroll, accounts and banking.
* Supporting and delivering uncompromising standards of care for our furry friend patients and ensuring an exceptional client experience.
* Identifying and forecasting teams training requirements and promoting skills development.
* Promoting and upholding the team vision and values.
* Leading and developing the team to promote and maintain a positive workplace culture.
* Work closely with the Clinical Leaders to review business performance and achieve business sustainability & growth.
To be successful in this role, you will have:
* Proven business management and team leadership experience.
* Demonstrated experience with delivering an excellent client experience in a previous leadership role is essential.
* Experience in the veterinary industry is preferred.
* A Cert IV in Business is desirable but not essential.
* Desire to lead, engage and inspire a team.
* High attention to detail and time management skills with an ability to work to deadlines.
* Proactive and positive work ethic and attitude, willing to support the team wherever needed.
What is on offer:
* Fantastic salary on offer depending on experience and skills.
* Practice Manager quarterly performance bonus available – be rewarded for your efforts to grow and develop the clinic
* An opportunity for you to make your mark within a multi-site practice group.
* Regular monthly practice manager development meetings with Vets Central support office and other VC practice managers across the National network.
* Paid Parental and Purrental Leave Schemes – because we love our furbabies.
* Mental Health & Wellbeing are a priority, and we understand that work life balance is vital. We are accredited in being recognised as a 'Skilled Mental Health First Aid' workplace.
* Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more.
* Being a part of a remarkable team of dedicated and passionate veterinarians and nurses
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