UpGuard’s mission is to make life easier for security teams. We create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships.
Our Sales team has been pivotal in growing our business and showing the value of our product daily. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer.
Why We Are Hiring For This Role?
We are seeking a dedicated Product Enablement Manager to join our dynamic Revenue Enablement team. This role is pivotal in ensuring our technical customer-facing teams possess the deep product knowledge, practical skills, and compelling messaging required to successfully position, demonstrate, and support our solutions.
What will you do?
- Lead Technical Product Launch Enablement: Partner with PMM, Product Management, and Engineering to develop and execute comprehensive technical enablement plans for all major product launches and feature releases.
- Translate GTM plans and product specifications into impactful technical training curriculum, content, and resources.
- Develop and Deliver Technical Enablement Programs & Content: Design, build, and maintain a rich library of technical enablement materials, including in-depth product training modules, technical demonstration scripts, and technical playbooks.
- Deliver engaging and effective technical training sessions, both live and virtually, tailored to the needs of Sales Engineers, Customer Success Managers, and other technical customer-facing roles.
- Cross-Functional Collaboration & Alignment: Work closely with PMM to ensure technical enablement activities are tightly aligned with GTM strategies and messaging.
- Measure and Optimise Impact: Track key metrics to assess the effectiveness of technical enablement programs and continuously gather feedback from technical field teams and stakeholders to refine and improve enablement strategies and materials.
What will you bring?
- 5+ years of experience in a technical customer-facing role within a B2B SaaS or technology company with a highly technical product, with a strong preference for cybersecurity.
- Proven experience in a dedicated technical enablement, technical training, or product marketing role with a focus on technical audiences.
- Demonstrated ability to deeply understand complex technical products and translate that knowledge into clear, engaging, and effective training and enablement content.
- Strong experience in designing and delivering technical training programs, including curriculum development, content creation, and facilitation.
- Excellent presentation, communication, and interpersonal skills, with the ability to build rapport and credibility with highly technical teams.
What's in it for you?
- Monthly Lifestyle subsidy
- WFH set-up allowance
- $1,500 USD annual Learning & Development allowance
- Generous Annual Leave/PTO allowances
- 18 weeks paid Parental Leave
- Personal Leave Allowance
- Fully remote working setting
- Top-spec hardware
UpGuard is a Certified Great Place to Work in the US, Australia, UK and India, establishing its position as a leading global technology employer.
As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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📌 Product Enablement Manager
🏢 Upguard
📍 Maitland