Warehouse Operations Associate
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This role is pivotal in ensuring the integrity of our stock and maintaining an efficient merchandise flow from the storeroom to the sales floor. As a key team member, you will be passionate about supporting your colleagues and thrive in a dynamic retail environment.
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Key Responsibilities:
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* Stock Management: Unpack, label, and organize merchandise efficiently.
* Delivery Processing: Receive and process incoming deliveries with accuracy.
* Equipment Handling: Utilize machinery such as pallet jack, walkie stacker, and trolley.
* Record Keeping: Use the Inwards/Outwards Goods Register for all inbound/outbound stock movement.
* Customer Support: Provide friendly customer service and assist customers with pickups.
* Store Maintenance: Maintain store floor and stockroom standards.
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About You
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You are a proactive individual who thrives in a fast-paced retail environment. You have a genuine passion for supporting your team and ensuring smooth operations.
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Requirements:
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* Retail Storeroom Experience: 2–3 years of experience in a retail storeroom environment preferred but not essential.
* Customer Service Experience: Previous customer service experience highly desirable.
* Machinery Experience: Ability to operate machinery with training provided.
* Self-Sufficiency: Ability to work unsupervised and take initiative.
* Technical Skills: Proficiency in using inventory management software and point-of-sale systems.
* Physical Requirements: Able to lift up to 15 kgs between floor and shoulder, 10 kgs above shoulder height on your own, and 45 kgs with help.