Job no: JR Work type: Maximum Term Location: Lake Macquarie Private Hospital Categories: Administration/Support Services
The Opportunity
As a Ward Clerk, you are responsible for providing support and assistance to patients and their families within our Reid Ward. You must be passionate about being in the front line dealing with the general public, our patients and staff. You must also enjoy a varied and fast paced administration role. The successful applicant would need to be flexible and have strong interpersonal and time management skills.
Your Key Responsibilities
- Admission and discharge processes to ensure appropriate bed management and utilisation.
- Managing incoming and outgoing calls to the ward.
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Compilation and management of patient admission papers and clinical notes.
Skills and Experience
To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer‑focused service in line with Ramsay's core values.
- Minimum two (2) years’ experience in an administration hospital‑based role
- Excellent communication skills with a strong customer service focus
- Intermediate‑advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy
- High level time management and organisational skills
- Certificate in Medical terminology highly regarded
- A professional and personable disposition
- Ability to work within a team environment and multitask
- Willingness to learn and the ability to grasp concepts with ease
What’s in it for you?
Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programmes. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
Discounts: Ramsay Rewards – Access outstanding deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts – you’ll pay less for hospital cover and receive higher extra limits for things like General and Major Dental.
Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self‑education expenses, novated leasing and more.
* Please note casual employees may not be eligible for all benefits.
The Hospital
The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high‑quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.
Requirements
- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working‑With‑Children check and proof of immunisation against infectious diseases
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at
Advertised: 20 Nov 2025 AUS Eastern Daylight Time
Applications close: 18 Dec 2025 AUS Eastern Daylight Time
Bring your hospital‑based administration experience to our Reid Ward!
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