* Work in a fast-paced environment with opportunities for career development
About Our Client
This is a golden opportunity to work with a high growth business within the financial services industry. Based in North Sydney, you will be responsible for managing a portfolio of overdue accounts, working closely with clients to negotiate and implement effective payment solutions, and ensuring compliance with all internal and external guidelines. This is an excellent opportunity for a collections professional looking to further their career in the financial services sector within a supportive and collaborative environment.
Job Description
* Maintain and manage overdue accounts within company guidelines.
* Liaise with customers to arrange payment plans and resolve payment issues.
* Ensure all transactions are handled professionally and in compliance with industry standards.
* Communicate effectively with various internal and external stakeholders.
* Contribute to team objectives and KPIs.
* Work collaboratively with the wider team.
* Continuously improve processes and procedures for efficiency.
* Uphold company values and standards at all times.
The Successful Applicant
A successful Collections Officer should have:
* Relevant qualifications in Finance, Business, or a related field.
* Prior experience in collections, customer service, or a similar role within the financial services industry.
* Excellent communication skills and the ability to handle sensitive situations diplomatically.
* A strong understanding of the Banking & Financial Services sector.
* The ability to work collaboratively in a team environment.
* A high level of professionalism and dedication to customer service
What's on Offer
* A competitive salary range of AUD $75,000 to $80,000 base + super.
* A positive and inclusive company culture.
* A supportive and collaborative team environment.
* Opportunities for professional development and career progression within the financial services industry.
* Convenient North Sydney location.
If you are a driven individual looking to build your career in the financial services industry, don't miss this opportunity to work with a leading firm in North Sydney. Apply today to take the next step in your career as a Collections Officer.