Lead the implementation and continuous improvement of Quality Management Systems (QMS) and develop practice and program management.
The successful candidate will champion quality and best practice service by ensuring QMS processes and systems are effective, measuring and reporting QMS process and system effectiveness, designing and developing engaging life skills programs and resources, and developing management capability to deliver safe, effective and compliant services.
Required Skills and Qualifications
* Bachelor's degree in quality or relevant tertiary qualifications;
* Leadership effectiveness including communication, consultation, problem solving, critical thinking, negotiation, and resource allocation;
* Success in evaluating, developing, and implementing policies, procedures and systems related to quality and practice service delivery;
* Sound knowledge of compliance processes, continuous quality improvement principles, program logic and practice governance;
* Proficient use of Microsoft Office;
Preferred Qualifications
* Experience working with and supporting quality in the human services sector;
* Experience developing learning material and programs;
* Quality auditing and/or assurance qualifications and/or experience;
* Understanding and experience working with compliance requirements of ISO 9001:2015 Quality Management Systems, NDIS Practice Standards for National Disability Insurance Scheme, and ACECQA National Quality Framework for Early Learning Centre;
You must have a strong commitment to our values and mission and be able to demonstrate excellent interpersonal, communication and influencing skills, as well as writing and editing skills, time management skills, project management and administrative skills.