Branch Manager Opportunity
We are seeking a highly skilled Branch Manager to lead our team and drive exceptional customer service and operational efficiency. This is an excellent opportunity for an experienced leader to make a real impact in their branch and the community.
About the Role
The Branch Manager will be responsible for leading daily branch operations, coaching and motivating the team to achieve sales and service targets, and driving a customer-centric culture aligned with organisational values and engagement programs.
Key Responsibilities
* Lead daily branch operations to ensure exceptional customer service and operational efficiency
* Coach, motivate, and develop the team to achieve and exceed sales and service targets
* Drive a customer-centric culture aligned with organisational values and engagement programs
* Manage scheduling, administrative duties, compliance, and reporting
* Represent the branch at community events and actively promote client engagement
* Analyse performance data and maintain data integrity in systems
* Uphold health and safety standards and participate in risk management
* Lead change initiatives and ensure team compliance with legislative and organisational policies
Requirements
To be successful in this role, you will require:
* Minimum 5 years' leadership experience in financial services or retail banking
* Proven success managing client-facing teams in a sales and service environment
* Strong organisational, coaching, and people management skills
* Excellent verbal and written communication skills
* Resilient, proactive, and customer-focused mindset
Benefits
This is a rewarding opportunity to lead a high-performing team and make a real impact in your branch and the community. You will benefit from:
* Leadership role with clear impact on team and branch performance
* Flexible working arrangements and employee wellbeing programs
* Opportunity to mentor and develop a new or existing team
* Exposure to community engagement and strategic initiatives
How to Apply
If you are a motivated and results-driven professional looking for a challenging and rewarding role, please submit your application.