Working rights
must be an Australian permanent resident or Australian Citizen
Our Client
Our client is a major public sector organisation undertaking a significant digital workforce transformation. As part of a large-scale reform program aimed at optimising workforce rostering and streamlining roster-to-pay processes, they are implementing a modern, automated scheduling solution to improve efficiency, support employee wellbeing, and enable smarter workforce planning across a broad and complex operational environment.
Role Responsibilities
The successful candidates will contribute to the design and delivery of a new statewide rostering system. Working closely with both business and technical teams, you will:
Lead stakeholder engagement across operational teams, payroll, ICT, change, and digital services
Facilitate workshops and consultations to gather, clarify, and prioritise business and system requirements
Document "As-Is" and "To-Be" business processes and identify opportunities for automation
Support systems integration planning, especially across roster-to-pay workflows
Contribute to the development of dashboards and reporting tools aligned with business needs
Assist with rollout planning, transition to business-as-usual operations, and support model design
Work collaboratively with program leadership and change teams to ensure smooth adoption of redesigned workflows
Required Experience
Extensive experience as a Business Analyst within complex, multi-site operational environments
Strong facilitation skills with the ability to engage effectively across operational, payroll, and technical teams
Proven experience in gathering business requirements, performing gap analyses, and mapping end-to-end processes
A background in digital transformation or systems automation initiatives
Exceptional documentation, analysis, and communication skills
Ability to manage competing priorities and deliver quality outputs in a fast-paced environment
Prior experience with enterprise workforce rostering or scheduling systems
Understanding of roster-to-pay processes or related system integrations
Experience in public sector transformation or large-scale system rollouts
Familiarity with Agile or hybrid delivery methodologies
Exposure to HR or workforce planning technologies
If this is of interest, please apply and we'll be in touch if your CV has been shortlisted.
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