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Administration officer - level 3

Forster
Hunter Executive
Administration Employee
Posted: 28 April
Offer description

Remuneration: $35.84 - $36.96 Hour + 12% Super + Salary Packaging

Employment Type: Permanent Part Time, Temporary Part Time until December 2026 and Casual Opportunities Available

Position Classification: Administration Officer Level 3

Hours per Week: 16

Location: Forster Community Health Service

Requisition ID: REQ657695

Applications Close: Monday 4th May 2026

About The Role

As an Administration Officer Level 3, you will be an integral part of a small, supportive administration team, delivering high‐quality frontline customer service and essential administrative support within a busy Community Health Outpatient Centre in Forster.

In this dynamic role, you will warmly welcome and assist patients upon arrival, providing clear direction and ensuring a professional, compassionate, and patient‐centred experience at every interaction. You will utilise your strong communication skills and friendly, professional phone manner to respond to enquiries and liaise effectively with both internal staff and external health service providers. You will also provide vital administrative support to multidisciplinary health professionals, including the preparation of financial documentation, data reporting, and correspondence, ensuring the smooth and efficient operation of the service.

Where You'll Be Working

Forster Community Health Service is located in the heart of the stunning Mid North Coast, within the vibrant coastal township of Forster – a destination known for its pristine beaches, relaxed lifestyle, and strong sense of community. This welcoming community health setting offers the perfect balance between meaningful work and coastal living, supporting the wellbeing of a growing and diverse regional population. You will be part of a close‐knit, supportive service that values collaboration, compassion, and connection both within the team and with the community you serve.

What We Can Offer You

* Supportive and collaborative team environment
* Ongoing professional development opportunities across the administrative network
* Career progression opportunities within NSW Health
* Ongoing support from an Administration Manager and experienced colleagues
* Annual leave and paid parental leave for eligible employees
* Salary packaging options to increase take‐home pay
* Fitness Passport and Employee Assistance Program (EAP) to support wellbeing

Qualifications

* Highly skilled and experienced in administration with a strong foundation in supporting busy healthcare or customer‐focused environments.
* Patient‐centred professional with the ability to retain and apply information accurately, while demonstrating reliability and strong punctuality.
* Exceptional frontline customer service and communication skills, with a warm, professional, and approachable manner.
* A collaborative team player who contributes positively to a hardworking, friendly, and supportive workplace culture.
* Strong interpersonal, written, and verbal communication skills, with the ability to engage effectively with a wide range of people.
* Well‐developed computer literacy and confidence across a range of systems and software.
* Self‐motivated and proactive, with excellent organisational, time management, and problem‐solving abilities.
* A responsible and dependable individual who fosters cooperation and works seamlessly within a multidisciplinary team.

Additional Information

* At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community.
* To be eligible for employment in this position you must be an Australian Citizen, or permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport, or hold an appropriate visa that allows you to live and work in Australia. Employment of a temporary visa holder will only be offered in line with the conditions and expiry date of your visa.
* We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.
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