Senior Quality Assurance Analyst
In this highly regulated and fast-paced environment, you will play a vital role in ensuring the highest quality standards are maintained across our financial crime operations. As a Senior Quality Assurance Analyst, you will be responsible for driving daily business outcomes and contributing to the Group's goal of NPS+30 in 3 years.
Key Responsibilities:
* Maintain an up-to-date understanding of Anti-Money Laundering, Counter Terrorism Financing, and Sanctions legal and regulatory obligations.
* Contribute to the Group's goal of NPS+30 in 3 years by prioritizing customer needs above all else.
* Undertake all activities in line with the Group's values and prescribed methodologies, strategies, and policies.
* Demonstrate a sound understanding of end-to-end business processes.
* Stay abreast of financial crime and security-related trends and emerging issues.
* Proactively identify, report, and escalate incidents, issues, and risks within Group timeframes.
About You:
* You have a minimum of 3+ years of financial crime experience.
* You possess excellent communication and interpersonal skills.
* You have a continuous improvement mindset.
* You have demonstrated strong stakeholder management experience.
* You have experience working with data, reporting, and analytics to make informed decisions.