Embracing a dynamic career with a global-scale gold miner presents an unparalleled opportunity for professional growth. Our ASX 50 company boasts sizeable operations in Western Australia and Alaska, offering a stimulating work environment.
Job Description
We are seeking an IT Support Analyst to join our esteemed technical team. This role promises a long-term and fulfilling future, as you contribute to our collective success.
* Provide customer service to employees and contractors.
* Participate in the on-call roster for remote support via call, text message, or Teams.
* Advise staff and contractors on IT security best practices and ensure compliance with policies.
* Secure decommissioned equipment and destroy data as per standards.
* Maintain passwords for network and security equipment in the IT password management system.
* Evaluate, recommend, and implement IT end-user computing solutions based on standards and best practices.
Required Skills and Qualifications
To thrive in this role, you'll need:
* Minimum 1-year of relevant experience providing first level IT support.
* Experience in the mining industry is an asset.
* Proven experience supporting IT environments including Windows 10, Office, SCCM, Active Directory, and mobile platforms.
* Degree in computer studies or certifications in Microsoft/Azure.
Benefits
We offer a comprehensive package, including:
* Company subsidised GU Health Insurance.
* Gold Price Variable bonus incentive.
* Short-term incentive bonus program.
* Employee Share Plan programs.
* Gold standard parental leave policy.
* GoldSTARR rewards program - cash savings for everyday expenses.
* Employee Assistance Programs (EAP) with free, confidential counselling and wellbeing services.
* Salary continuance (income protection) insurance from commencement.
* Salary sacrificing benefits, including novated leasing and remote area living benefit options.
Eligibility
We are an equal opportunity employer committed to achieving a diverse and inclusive workforce. We encourage people from all backgrounds to apply.