About the Client
Our client is a well-established operator of residential lifestyle communities across Australia, with a growing portfolio across multiple states.
They are committed to creating welcoming, well-managed environments where residents feel supported, connected, and able to live independently with confidence. Their communities are designed to foster strong relationships, positive engagement, and a genuine sense of belonging.
About the Role
We are seeking a friendly, organised and community-minded Community Concierge to join our client in a full-time, on-site role based at a residential lifestyle community in Officer.
This role is a key front-facing position within the community, supporting day-to-day operations while helping to create a welcoming and engaging environment for residents and visitors. Working closely with the Community Manager, you will assist with resident enquiries, coordinate community activities and events, and ensure communal spaces are well presented and maintained.
This is a full-time role, ideally suited to someone who enjoys working with people, thrives in a community-focused environment, and takes pride in delivering excellent service. This is a temporary position with the view to go permanent.
Key Responsibilities
* Act as the first point of contact for residents, visitors, and guests
* Provide friendly, professional, and responsive customer service
* Support day-to-day community operations and front-of-house functions
* Assist with resident enquiries, requests, and issue resolution
* Support coordination of community events, activities, and engagement initiatives
* Assist with preparation and distribution of newsletters, notices, and communications
* Maintain accurate resident records, booking systems, and basic administration
* Support facility bookings and calendar coordination
* Monitor communal areas to ensure they are clean, safe, and well presented
* Report maintenance issues to the Community Manager as required
* Support compliance with community procedures and operational standards
About You
You are a warm, approachable, and organised individual who enjoys working with people and contributing to a positive community environment.
You bring strong communication skills, attention to detail, and a proactive approach to delivering excellent customer service. You thrive in a front-facing role where you are actively involved in supporting residents and helping maintain a welcoming and well-run community.
You are comfortable managing a range of administrative and operational tasks, and you take pride in creating positive experiences for residents and visitors alike.
Next Steps
If this sounds like the role for you then please apply now or send your CV to *********@dfp.com.au
Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ***********@dfp.com.au or 1300 337 *** and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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