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* SA-RBN-FT Job Description
About the role:
Are you fanatical about providing exceptional customer service? Do you have exemplary character with high integrity? Do you have a genuine drive and desire to not only succeed but exceed your goals in a professional environment? If this sounds like you, read on
Want to feel good about the work you do? Looking to make a career change in the new year? Take the first steps and start a rewarding career at Concentrix by joining a diverse and passionate team that assists Australians in need to access Government entitlements. We are growing and looking for Customer Service Officers to join our Robina team. This is your chance to make a meaningful impact through excellent customer support.
Key Role Details:
1. 7 weeks of comprehensive classroom and hands-on training
2. Commencement date: 28th April 2025
3. $27.77 per hour + Super
4. Permanent full-time roles available
5. Permanent part-time roles also available (minimum 30 hours per week after training)
6. Up to $480 a month based on performance incentives
7. Monday to Friday rotating roster from 8am to 6pm. No weekends
8. Location: Central Robina, next to Robina Town Centre
9. Free parking available
Whats in it for you?
* A rewarding role with meaningful impact
* Continuous fun social events
* Supportive team environment
* Inclusive workplace with shared goals
Role Duties:
You will support our valued customers with their account inquiries. You will be the first point of contact for inbound customer inquiries and will aim to provide a positive and refreshing experience every time.
Who are you?
* You believe quality customer service is paramount. No call centre experience necessary, but customer service skills are essential
* Must be an Australian Citizen and at least 18 years old
* Eager to work towards goals and targets
* Confident and capable with computers and systems
* Passionate about customer service
* Keen to learn and improve skills
* Excellent written and verbal communication skills
Concentrix is a global brand with established sites across Australia. We are committed to diversity and doing right by our team, clients, community, and planet.
If you're excited to take on a new challenge in a well-established, global organization that values its staff and customers, APPLY NOW
*Applicants must be at least 18, Australian Citizens, and pass pre-employment checks including a police check.*
Location:
AUS Gold Coast
Additional Details:
Language Requirements: [Specify if any]
Time Type: Full time
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