General Manager
We're seeking a highly organised, solutions-focused leader to head our small but powerful team.
This is a leadership role for someone who thrives in a fast-paced creative environment, balancing big-picture oversight with attention to the smallest operational details.
You will work closely with stakeholders to implement systems, manage performance, and keep all parts of the business moving — freeing up capacity at the top.
Key Responsibilities
* Oversee and support our small, creative team daily
* Allocate and manage daily and weekly tasks across staff
* Conduct regular check-ins with team members
* Monitor productivity and ensure accountability
* Foster a motivated, high-performing work culture
Operational Excellence
Implement and optimise workflows, systems, and processes
Keep the office and work environment highly organised, efficient, and streamlined
Set up effective team communication channels and protocols
Integrate automations and AI tools to save time and boost efficiency
Business Oversight
Stay across all areas of the business, ensuring smooth operation between departments (production, sales, marketing, PR, retail)
Manage and coordinate remote teams and freelancers
Oversee finances and reporting in collaboration with bookkeeping and accounting teams
Review and interpret sales reports, making recommendations for growth and efficiency
Project Management
Keep major projects on track
Ensure timelines and deadlines are met without compromising quality
Troubleshoot and problem-solve quickly when issues arise
Requirements
* Proven experience in a General Manager or senior leadership role (preferably in fashion, retail, creative industries, or fast-growing startups)
* Strong leadership skills with the ability to manage and inspire small teams
* Highly organised with exceptional attention to detail
* Confident in implementing new systems, processes, and workflows from scratch
* Excellent communication skills — both internally and externally
* Strong financial literacy and experience with budgets, sales, and performance reporting
* Tech-savvy, with the ability to adopt new tools and automations
* Calm under pressure and solution-oriented, even in high-stakes moments
Benefits
You'll be joining us at a pivotal moment of growth and creativity.
We move fast, think big, and execute bold ideas — and you'll have the opportunity to directly shape the way our business operates and scales globally.
If you're ready to bring order, structure, and operational brilliance to our team, we'd love to hear from you.