🚧 Join a Team That Builds the Future! 🚧
Location: Tingalpa | Positions Available: 1 | Start: Immediate
Are you a strong team player with a solid work ethic? Want to be part of a company that values your contribution and offers real stability? Dindas Australia is hiring a Customer Service and Office Administrator to join our high-performing, busy team!
About Us
At Dindas Australia, we supply high-quality engineered wood products to key players across the construction industry. We’re proud of our safety-focused culture, commitment to excellence, and the tight-knit team that makes it all happen.
On Offer
✅ Full-time, permanent position
✅ Monday to Friday (half day Fridays)
✅ Above Award Salary
✅ Supportive team environment
✅ Ongoing training and development
About the Role
You’ll play a vital part in our production operations, working to input customer orders and respond to customer queries. The ideal candidate will have strong administrative skills, excellent customer service abilities, and a proactive approach to supporting the sales team. This role involves fielding sales calls, managing reception duties, processing customer orders, resolving complaints, and providing administrative support to the sales and estimation teams.
Key responsibilities include
* Field sales calls and manage reception duties
* Communicate with customers to manage expectations and lead times
* Process customer orders and inquiries in a timely manner
* Resolve customer complaints effectively
* Provide administrative support to the Sales team using spreadsheets, email management, reporting, etc.
* Prepare and deliver customer quotes with accuracy
* Quality check all quotation packages before delivery
* Process customer credits promptly
* Input orders according to process requirements
* Track performance metrics for reporting purposes
* Support the sales team with order processing, invoicing, CRM updates
* Assist the Estimation team with quoting and pricing tasks
You will stand out if you can demonstrate
* Strong phone communication skills
* Able to prioritize and complete tasks in a timely manner
* Excellent customer service skills with effective communication
* Complaint resolution skills
* Proficient computer literacy with willingness to learn new software
* Attention to detail in data accuracy across all tasks
* Professional demeanor
Experience
* Entry-level candidates are welcome; previous experience required.
* Minimum of 1 year experience in administration, customer service or sales support role.
A Message from Dindas Australia
At Dindas Australia, we recognise the indispensable contribution of our team members to our organisational success. If you have a strong work ethic, punctuality, teamwork, and a thirst for learning, you will find a welcoming home within our team.
Our commitment to Diversity
We welcome applicants from all genders, sexual orientations and diverse backgrounds.
APPLY NOW
If you have a can-do attitude, willing to roll your sleeves up and get the job done, we want to hear from you.
The role is available for immediate start.
Successful candidates will be required to undertake pre-employment checks including reference checks, Police Check and Medical Assessment.