We are seeking a talented Field Engineer to join our security business unit.
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Key Responsibilities
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1. Configure, commission, and maintain small to medium mission critical audio-visual systems and projects.
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2. Program basic system integrations between AV systems and related components.
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3. Terminate cables and wires on rack components, control panels, and system components.
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4. Diagnose and troubleshoot system issues at the software level.
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5. Provide solutions to technical challenges; manage and troubleshoot hardware and peripherals.
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6. Train users on AV products and solutions, applying SME expertise.
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7. Ensure system delivery according to project specifications.
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8. Document project status, manage punch lists, and communicate issues to stakeholders.
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9. Support project implementation and sales teams.
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10. Mentor team members and develop installation best practices.
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Required Qualifications
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1. Bachelor's degree or equivalent.
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2. 2-4 years of experience in the AV industry with relevant technology knowledge.
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3. Experience in installation, support, programming, and maintenance of low voltage AV systems.
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4. Industry certifications preferred: AVIXA CTS, Crestron CTI, QSC Q-Sys, Extron, SynAudCon.
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5. OSHA 10 certification required.
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6. Valid driver's license.
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7. Basic knowledge of DSP audio tuning and control system troubleshooting.
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8. Basic networking skills, including VLANs, subnetting, DNS.
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9. Experience with Crestron, QSC, Shure, Biamp, Barco preferred.
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10. Willingness to travel within New England.
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11. Reliable transportation.
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12. Availability for off-hours work and on-call rotation.
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Preferred Qualifications
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1. MA Class D, Systems Technician License (preferred).
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2. RI TST License(s) (preferred).
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