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Customer experience manager

Melbourne
beBeeService
Posted: 18 September
Offer description

Alsco Uniforms is a leading provider of managed rental services, operating 27 branches across Australia since 1963. The company employs 2,200 staff in Australia, driven by their passion for delivering exceptional service.


Key Responsibilities:

* Develop and maintain positive customer relationships via phone and email interaction
* Effectively handle customer enquiries and provide customer support
* Accurate and efficient data entry
* Work collaboratively with the team to achieve service excellence

Key Skills and Qualifications:

* Relevant customer service working experiences
* Prior experience in identifying and resolving complex service-related customer issues
* Ability to work as a team
* Excellent communication skills
* Excellent interpersonal and people skills

The Service Coordinator will work under the guidance of experienced and supportive managers who genuinely care about their success. This role offers opportunities for growth and an inclusive company culture.

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