Overview
About the role
We are a well-established ophthalmology practice dedicated to delivering high-quality eye care in a warm, professional environment. Located in Target Center, Warrnambool VIC, we are seeking a friendly, reliable, and proactive individual to join our team as a Clinic Assistant & Receptionist.
This is a diverse role combining front desk duties with clinical support responsibilities. You’ll be the welcoming face of the practice and play a key role in ensuring smooth patient journeys from arrival to follow-up.
Responsibilities
Greeting patients and visitors in a friendly and professional manner
Scheduling and managing patient appointments
Maintaining up-to-date patient records and medical files
Processing payments, handling cash and EFTPOS transactions
Assisting with general office duties and administrative tasks
Performing basic clinical tests and imaging
Providing a high level of customer service at all times
Qualifications
Exceptional interpersonal and communication skills
Be organised, punctual, and take pride in your work
Proficiency in using medical software and computer systems
A friendly, professional and empathetic approach to patient care
The ability to work effectively both independently and as part of a team
Previous experience as a medical receptionist or in a customer service role is preferred but not essential. Full training will be provided to the right candidate with the right attitude.
What we offer
A friendly and supportive team setting
On-the-job training and skill development
Stable working hours and a long-term career chance in healthcare
The chance to make a meaningful impact on patients’ lives
If you’re enthusiastic, people-focused, and ready to be part of a caring and professional team, we’d love to hear from you.
Application questions
Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
To help fast-track your application, please include any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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