Dusk Wendouree, NORMAN ST, Wendouree, Victoria, Australia
Role Overview
As a Customer Assistant, your role is to help create thoughtful and joyful experiences in‐store. The kind that stay with people long after they've walked out the door. You'll bring energy, warmth, and integrity to everything you do; whether it's delivering exceptional service, supporting your teammates, or helping your store shine.
What You'll Do
* Create meaningful customer moments with personalised service and genuine care
* Support store performance by working together and following through on what matters
* Merchandise with intention—keeping the space inspiring, beautiful, and brand‐aligned
* Be a go‐to expert on our range, using your product knowledge to help customers find the right scent, gift, or moment
* Keep things moving, support your teammates, and help create a workplace that's as fun as it is focused
About You
* You care about people, and it shows; in your service, your attitude, and your follow‐through
* You bring warmth, curiosity, and a can‐do mindset to every shift
* You're reliable, collaborative, and proud to be someone your team can count on
* You're always learning and love growing alongside your team
* You know that great culture doesn't just happen... you help create it
What You'll Love
* Monthly store bonus program and performance‐based incentives
* Recognition that feels real—with shoutouts, milestones, and meaningful celebration
* Access to our Employee Assistance Program (EAP) for you and your immediate family
* Support to grow with leadership development, coaching and progression opportunities
* A team and culture where people matter, and every day brings something a little special
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