About Us
Toormina Hotel sits on the edge of the Toormina Gardens Shopping Centre, in the heart of a lively Mid-North Coast community. With a vibrant mix of spaces including a public bar, casual dining areas, TAB and VIP Lounge, recreation zones, a spacious beer garden, and a drive-through bottleshop, our venue offers something for everyone.
We're part of Welcome Hospitality, a management group with a growing collection of well-loved pubs across Sydney and Coffs Harbour. We're all about genuine hospitality, strong team culture, and delivering memorable experiences for our guests.
We're looking for a Casual Supervisor to join our team and help lead the way across Bar, Bistro and Gaming. If you thrive in a busy pub environment and love delivering great service, we'd love to hear from you.
About the role
In this role, you'll work closely with venue management to lead and support staff, deliver exceptional customer experiences, and ensure smooth service across the bar, floor, bistro and gaming. You'll take charge during shifts, maintain high service standards, and help train and mentor junior team members.
What you'll do:
• Lead and support the team during busy shifts
• Ensure smooth day-to-day operations across the venue
• Deliver outstanding service to every guest
• Assist with opening and closing procedures
• Uphold compliance with RSA, WHS, and company policies
• Contribute to staff training and team development
What we're looking for:
• Previous experience in a supervisor or team leader role in a similar pub environment
• Strong communication and leadership skills
• A proactive and can-do attitude
• Flexibility to work nights, weekends, and public holidays
• Current NSW RSA and RCG, with Advanced RGO preferable
Why work with us:
• Supportive team and positive workplace culture
• Hands-on training and genuine career growth opportunities
• Staff discounts on food and drinks across all venues
• Annual staff party, benefits program & wellbeing initiatives
• Be part of a respected, community-driven venue
Please note: Only applicants with full-time Australian working rights and valid NSW RSA & RCG certification will be contacted.