Area Operations Manager
Salary: Up to £51,500 (experience dependent) & £3,000 car allowance.
Location: Home-based with travel initially within Dorset. Additional support across Devon, Somerset, and Wiltshire as required. Ideal candidate will be based in or around Somerset/North Dorset.
Company Overview
National Care Group is one of the UK's leading providers of care and support services to vulnerable adults. Our mission is to enable the individuals we support to live full, rewarding and happy lives through planning focused on the individual, helping each person achieve their potential, develop new skills and live as independently as possible within their community.
Benefits
* Competitive Salary up to £51,500 per annum, dependent on experience
* £3,000 car allowance
* 33 Days annual leave inclusive of bank/public holidays
* Life Assurance
* Private Medical Insurance
* Leadership development programs
* Unlimited access to Professional Qualifications
* Wellbeing support via health and wellbeing platform
* Continuous staff reward schemes: Outstanding Achievement Award and NCG Annual Awards
* Wagestream – realtime access to earned wages
* Access to discount platforms
* Money savings scheme
* Access to trained mental health first aiders
Role Overview
As an Area Operations Manager you will lead a team of Registered Managers across residential and supported living services. You will coach and develop the team, ensuring that person‐centred support is delivered and that financial and operational performance meets the highest standards. You will work closely with the Regional Operations Director to promote quality care, maintain compliance with internal and external standards, and build and extend relationships with local commissioners and external agencies, including CQC.
Key responsibilities
* Provide operational and financial leadership for the region
* Ensure compliance with company policies and regulatory requirements
* Maintain and improve quality and safety standards in line with CQC regulations
* Build and nurture relationships with local commissioners and external partners
* Manage budgets, commercial performance, and KPI targets for commercial, quality, and people metrics
* Lead, coach and develop a high‐performing team, fostering collaboration and professional growth
* Implement strategies and problem‐solve to achieve positive outcomes for services, staff and residents
Qualifications and experience
* NVQ Level 5 in Leadership in Health and Social Care or equivalent
* Proven experience managing Supporting Living, Learning Disability, Mental Health and Complex Care services for adults
* Strong knowledge of Health and Social Care legislation and CQC regulations, with active participation in CQC inspections
* Demonstrated commercial acumen, organisational skills and self‐management of a broad service portfolio
* High analytical ability and excellent IT skills
* Effective decision‐making and problem‐solving skills
* Experience developing services within the health and social care sector
* Driver's licence
* Innovative, creative and adaptable approach with a focus on person‐centred care
#J-18808-Ljbffr