Job Opportunity
We are currently seeking an experienced and skilled Service Supervisor to join our workshop team. As a Service Supervisor, you will play a key role in the supervision and coordination of service activities within the workshop.
Key Responsibilities:
* Coordinate and assist supervising workshop staff on repairs of equipment and components in accordance with manufacturers' standards within the laid down time frame.
* Issue appropriate documents and work instructions to workshop technicians and apprentices to ensure there is a complete understanding of work requirements and labour times on each job or task.
* Maximise own and team labour output through job control and communication with workshop staff.
* At all times, apply safe working practices, including a high standard of housekeeping.
* Ensure employees and sub-contractors adhere to the Company's Health Safety and Environmental (HSE) requirements.
* Assist Workshop Manager with job estimations and planning, including job progress.
* Assist in efforts to control and or reduce costs by monitoring consumable spend, subcontract costs and labour hours booked to jobs.
* Provide technical support and product information to staff and customers when required in a professional and efficient manner.
* Liaise with customers and staff in a courteous manner using the Customer Support Charter as the guiding principles of all interactions.
Benefits:
* Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave
* Financial: Company funded Income Protection Insurance
* Career: Recognition, awards, flexibility, further education studies and internal career development
* Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
* Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
* Referral Program: $3000 referral payment for referring a successful new employee to Komatsu