Overview
Join to apply for thePorter/Welcomerrole atPullman Hotels & Resorts.
Be in the heart of it all by joining our Front Office team of our Pullman Hotel
Our passion?
Service and achievement beyond limits.
Our promise?
Recognise each person's value, the talent they bring to the group and to make them a proactive part of their own development.
Reporting to the Front Office Manager and Chief Concierge, our Porters play a dynamic and guest-focused role that goes far beyond handling luggage.
From offering a warm welcome to assisting with arrivals, departures, and personalised recommendations, they help create a seamless and memorable experience from the moment guests arrive at our driveway.
Responsibilities
Greet guests with warmth and professionalism upon arrival
Assist with luggage, directions, and general guest inquiries
Provide valet parking services, driving both automatic and manual vehicles
Offer local knowledge and concierge-style recommendations
Maintain the presentation of lobby and entrance areas
Collaborate with Front Office team to ensure smooth guest journeys
Qualifications
A valid Australian driver's license
Confidence in driving both automatic and manual vehicles
Excellent communication and interpersonal skills
A genuine passion for hospitality and guest service
Physical capability to manually handle luggage and stand for extended periods
Availability for rotating rosters, including weekends and public holidays
The ability to legally work in Australia on an ongoing basis
Experience in a fast-paced, 5-star hotel in a similar role
Additional Information
You will be joining a fun, experienced and passionate workplace positioned in a precinct delivering world-class entertainment.
We will provide you with uniform, career development opportunities and worldwide discounts in over 100 countries and access to discounts with our numerous partners.
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