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Senior solutions engineer

Sydney
Cloudflare
Posted: 18 December
Offer description

Join to apply for the Senior Solutions Engineer role at Cloudflare


About Cloudflare

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

Available Location: Sydney, Australia


Responsibilities

* Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings.
* Empower customers in their security adoption journey, helping them to define a secure strategy.
* Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites
* Work closely with Account Executives to educate prospective customers on how they can obtain success on the Cloudflare platform
* Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate.
* Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap.
* Maintain long-term trusted adviser relationships with peers at customers and work with the Customer Success team to ensure customer satisfaction with Cloudflare offerings.


Key Skills

* 7+ years experience in a pre-sales SE role
* Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts.
* Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack with strong communication and presentation skills.
* Customer Focus. Customer obsessed leader with an "I will get it done" approach
* Value Realisation. Ability to understand customer business objectives and outcomes and leverage tech solutions to achieve them.
* Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and be seen as a trusted advisor.
* Understanding of buying decisions and ROI communication.


Technical Skills

* Deep understanding of core Cloudflare solution components:
* Internet security technologies including DDoS mitigation, Firewalls, TLS, VPN, DLP
* Networking technologies including TCP, UDP, DNS, IPv4/IPv6, BGP, GRE, SD-WAN, MPLS, Global Traffic Management
* HTTP technologies including reverse proxy (WAF/CDN) and forward proxy (secure web gateway)
* Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication
* Cloud platforms such as AWS, GCP, Azure
* Some scripting or programming experience with JavaScript, Python, Golang, or BASH
* Awareness of regulatory requirements such as IRAP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC, Essential Eight


Bonus

* Experience with scripting languages (Python, JavaScript, Bash) and willingness to expand skills
* Experience building or contributing to a web application
* Understanding of CSRF, XSS, and SQLi and Cloudflare's role in defending against them
* Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC-2


What Makes Cloudflare Special

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Our mission is to help build a better Internet and protect the free and open Internet.


Projects & Initiatives

Project Galileo: support for journalism and civil society organizations; Athenian Project to protect election information; 1.1.1.1 public DNS resolver with privacy commitments.


Additional Information

This position may require access to information protected under U.S. export control laws. Cloudflare is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities. For accommodations, contact


Seniority level

* Mid-Senior level


Employment type

* Full-time


Job function

* Engineering and Information Technology
* Industries: IT Services and IT Consulting, Technology, Information and Internet, and Computer and Network Security
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