Our team is dedicated to delivering secure and innovative digital solutions. We're seeking a skilled IT Support Analyst to join our ranks.
About the Role
* We empower timely support for hardware, software, and network issues, ensuring seamless operations within SLAs.
* The ideal candidate will manage and resolve incidents via our IT ticketing system, providing clear technical guidance to users.
* Daily tasks include performing system maintenance, updates, and security enhancements to maintain top-notch performance.
Key Qualifications & Experience
* A degree in Computer Science or equivalent experience with strong knowledge of hardware, software, and networking.
* A minimum of 4 years in a similar IT support role, coupled with excellent troubleshooting and communication skills.
What You'll Enjoy
* A fast-paced work environment with opportunities for growth and collaboration.
* Ongoing training and professional development to stay ahead of industry trends.