About this role
As a key member of our team, you will be responsible for providing high-quality secretarial support to our specialist cardiologists. Your primary objective will be to ensure seamless diary management, efficient correspondence processing, and exceptional patient care.
Your responsibilities
* Provide administrative support to cardiologists, including diary management and correspondence processing.
* Ensure the smooth operation of practice reception services.
* Deliver telephony support to patients and referrers.
* Assist technical staff with various tasks.
* Provide exceptional patient care and assistance to the administrative team.
What we're looking for
To excel in this role, you will require:
* Demonstrated understanding of patient care and customer service principles.
* Proven ability to work independently and as part of a team.
* Excellent computer skills, with the capacity to quickly learn medical software platforms.
* Exceptional organisational and communication skills.
* Superior phone manner and ability to handle multiple inquiries.
* High attention to detail and strong organisational skills.
About us
We are a rapidly growing organisation dedicated to delivering innovative healthcare solutions. Our team is passionate about making a positive impact on patients' lives worldwide.
We pride ourselves on fostering a culture of care, prioritising our people's well-being, and driving exceptional outcomes. If you share our commitment to excellence and patient-centricity, we encourage you to join our dynamic team.
Benefits
* Opportunities for professional growth and development.
* A collaborative and supportive work environment.
* A comprehensive benefits package.
* Access to leading-edge medical software and technology.
National presence
We operate across Australia, with over 80 centres nationwide. Our team sees more than 500,000 patients annually, providing comprehensive cardiology and sleep medicine services.