Job Opportunity:
Sales Administration Role
Our organization seeks a highly organized and detail-oriented professional to join our Sales Administration team.
Key Responsibilities:
* Perform tasks as assigned to contribute to the achievement of business goals.
* Ensure accuracy and completeness in contract documentation.
* Communicate with relevant departments regarding contract status and follow up on document requirements.
* Protect Personally Identifiable Information (PII) according to established policies.
* Follow operational procedures for Identity Verification and OFAC/CDC checks.
* Act promptly on financing information received and complete files with required backup verification documentation.
* Produce timely and accurate contract documents for stakeholders.
* Follow Standard Operating Procedures for daily required tasks relating to Contracting Department.
* Produce regular reports on cancellations, missing documentation, and defaults.
* Ensure quality processes and uphold controls in areas such as rescissions, minimum down payment requirements, contract switches, pricing, financing terms, first day benefits, unclosed business review, extended closing dates, and on "Hold" inventory.
* Ensure files are complete with all required correctly signed original documentation in preparation for Closing processes by the Completions Department.
* Provide commission information to relevant departments for payroll purposes.
* Ensure all closing documents, including loan originations, are filed in accordance with required procedures.
* Ensure compliant working practices and security within the Sales Administration working area.
Requirements:
* High school completion or equivalent education.
* Related work experience.
* Proficiency in reading and writing English.
* Ability to work effectively with the general public using strong communication and customer service skills.
* Willingness to adapt to different cultural contexts based on location.
* Flexibility across shifts as required by business needs.
* Experience in high volume, fast-paced, results-oriented business environments.
* Ability to work under pressure, manage multiple priorities, and be self-motivated.
* Proven verbal and written communication skills.
* Proven ability to work collaboratively in a team environment and interact with all levels of the organization.