Field Service Representative (FSR) reports to the Departments SMM to provide frontline technical functions. He or she works alongside a team of multiple Field Service Representatives as part of the Departments Operations Team.
Qualifications
* Demonstrated knowledge in IT Administration
Desirable:
* Cyber Security qualifications
* VMWare vCentre – Progress through the VMWare vSphere learning pathway
* CompTIA Sec+
Experience
* Experience in IT Administration.
* Experience with Physical and Virtual network devices.
* Prior experience in IT cross-functional or project teams.
Responsibilities:
* Level 1 (Basic) support
* Level 2 (Troubleshooting)
* Logging or assisting with the logging of support requests.
* Maintain & administer DCR and SDTE infrastructure and endpoints.
* Auditing and asset management of Departments owned materiel, at unit locations.
* Coordination and assistance with Departments products' upgrades/updates/maintenance.
* Participate in support request triage.
If you wish to apply for this position, please submit your resume by clicking the 'Apply Now' button. For further information please contact Arsh Sangha on +61 0424 080 027.
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