We are looking for a customer facing Business Analyst (Project lead) based in Sydney and / or Brisbane to drive business outcomes not just requirements to shape solutions, influence stakeholders and manage ambiguity across complex systems involving implementing SaaS solutions for customers.
Duties and Responsibilities
* Manage day to day activities reporting to the Project Manager
* Define problem statements and requirements
* Work with solution lead/ solution architects to design solutions including reporting, data models, automations and integrations
* Lead stakeholder alignment across business & technology
* Own end-to-end requirements delivery
* Challenge assumptions and propose better solutions
* Translate business goals into measurable outcomes
* Lead testing of solution and supports Customer UAT
* Mentor junior resources
Working Conditions
* Employment Type - Permanent full time
* Office Location - Sydney and / or Brisbane
* Travel Opportunities - Occasional business travel.
Qualifications
* Business Analysis with 7+ years' of experience
* Strong BABOK understanding
* Strong stakeholder management (including tough stakeholders)
* Systems thinking
* Data-driven decision making
* Advanced requirement elicitation and analysis
* Detailed solution design development
* Exposure or experience with RPA, Automations, Integrations
* Concern and blocker identification and mitigation
* Commercial awareness
* Proficient using Microsoft Office especially Excel, and PowerPoint Experience or Exposure to Atlassian Jira / Confluence, SafetyCulture, Workato, Power BI, Tableau, Looker are highly preferred.
Benefits
* Employee benefits, recognition, and wellbeing platform
* Career growth via succession planning, internal promotions, and mentorship opportunities
* Ongoing investment in professional development through industry and technology certifications, and study assistance
* Mental health support through our Employee Assistance Program
* Support for family and caring responsibilities, including paid parental leave
* Employee referral program, with monetary incentives offered
Diversity & Inclusion
We welcome applications from individuals of all backgrounds - including Veterans, Aboriginal and Torres Strait Islander people, people with disability, members of the LGBTQI+ community, culturally diverse individuals, and other underrepresented groups.
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