Training Specialist
We are seeking a hands-on Training Specialist to support a large-scale technology implementation project.
* As a Training Specialist, you will play a key role in developing and delivering training for an ERP/CRM system implementation.
* You will collaborate with project teams and subject matter experts to assess training needs, develop effective learning materials, and ensure smooth knowledge transfer.
About the Role
The ideal candidate will have experience designing and delivering training for large-scale technology projects (ERP/CRM preferred) and strong content development skills, including experience with Articulate Storyline, Rise, and Camtasia.
* Certificate IV in Workplace Training & Assessment is mandatory.
* Experience with TechOne or similar systems is advantageous but not mandatory.
Key Responsibilities
- Training Program Development
1. Design and align training programs for ERP/CRM systems using the ADDIE framework.
2. Develop engaging, up-to-date training content that aligns with best practices.
3. Conduct training needs assessments and create targeted learning solutions.
4. Collaborate with stakeholders to ensure smooth knowledge transfer.
5. Act as the central point of contact for training and support.
- Training Delivery & Facilitation
1. Coordinate and facilitate training sessions across various formats (e-learning, virtual, blended).
2. Lead training sessions to empower internal teams.
3. Monitor training outcomes, evaluate effectiveness, and refine programs as needed.
4. Support system change and transformation initiatives, ensuring accessibility of training materials.
Why Work with Us?
We offer a dynamic environment where you can work on high-impact digital transformation projects and collaborate with experienced professionals. There's also an opportunity for contract extensions based on project needs.