Posted: 12h ago
The role
Internship Opportunity | Self-Funded Program | 12 Weeks | 2-3 Days per Week Are you looking to build your career in IT Support while gaining exposure to Cybersecurity, Networking, and Managed IT Services? We are currently seeking a motivated IT Support Intern to join an established technology solutions provider located in Western Melbourne . This opportunity is ideal for students and recent graduates who are passionate about technical support, troubleshooting, customer service, and cybersecurity. This internship offers valuable hands-on experience supporting real clients, resolving technical issues, and working alongside experienced IT professionals in a fast-paced environment. About the Role As an IT Support Intern, you will assist with helpdesk operations, onsite technical support, hardware and software troubleshooting, and basic cybersecurity tasks. You will gain practical experience across a range of IT environments while developing skills that are highly sought after within the Australian technology sector. Key Responsibilities Provide Level 1 Helpdesk support to end users Troubleshoot hardware, software, and network-related issues Assist with desktop, laptop, printer, and device configurations Support Microsoft 365 and Windows environments Assist with user account management and access requests Provide onsite technical support when required Escalate complex issues to senior technicians Maintain accurate documentation within ticketing systems Assist with system upgrades, deployments, and installations Support cybersecurity initiatives and security best practices Participate in IT infrastructure and support projects What You'll Gain Hands-on Helpdesk and Technical Support experience Exposure to real-world Cybersecurity practices Experience working with business IT environments Mentorship from experienced IT professionals Local Australian industry experience Professional references upon successful completion Enhanced employability within IT Support, Systems Administration, and Cybersecurity roles Internship Details Location: Western Melbourne, VIC Duration: 12 Weeks Commitment: 2-3 Days Per Week Type: Unpaid Internship Program: Self-Funded Internship Program Start Date: Immediate Start Available This opportunity is ideal for candidates looking to gain practical experience in IT Support, Helpdesk Operations, Onsite Technical Support, and Cybersecurity while building valuable local industry exposure. Apply now to kick-start your career in IT and Cybersecurity.
