Role Overview
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We are seeking a skilled Client Engagement Specialist to join our team.
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The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with families and staff.
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Key Responsibilities:
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* Maintain accurate and up-to-date family accounts
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* Process payments and follow up on overdue accounts
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* Provide training, advice, and technical support to staff and families
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* Manage administrative tasks related to childcare fees and government rebates
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Requirements
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To be successful in this role, you will need:
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Excellent communication and interpersonal skills
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Able to work accurately and efficiently with minimal supervision
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Proficient in Microsoft Office and enrolment and attendance software
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Ability to maintain confidentiality and handle sensitive information
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Benefits
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As a valued member of our team, you will enjoy:
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A competitive salary and benefits package
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Ongoing training and professional development opportunities
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A dynamic and supportive work environment
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What's Next
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If you are a motivated and detail-oriented individual looking for a new challenge, please submit your application.
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Join us in enriching lives and minds of children and families in our community.