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Retail operations manager

Newcastle
beBeeCommunityBuilder
Posted: 19 August
Offer description

Elevate your career and personal growth by joining our dynamic team as a key member in store operations.


The Role

* This is a key support role to the Head of Store, creating an exceptional experience for our customers.
* You will work alongside the Head of Store to lead events, manage store activities, and bring to life initiatives localized to your store.

This role offers a dynamic blend of retail and management expertise, where you will be involved in both the day-to-day management of the store and the development of the team and culture.


The Perks

1. Competitive base salary.
2. Personal and professional development opportunities, including leadership courses, mentoring, and training.
3. Prioritized EPIC 65% product discount.
4. Create a Community:
* Deliver an exceptional community experience.
* Be a brand ambassador and storyteller for our brand history and values.
* Support the build and roll out of a strategic and fun quarterly community plan that drives community growth and brand advocacy.
* Organize and facilitate in-store events to add value to the community and drive in-store visitation.
* Lead events at local gyms and studios to support local businesses and grow local community awareness.
5. Develop a Team of Leaders:
* Ensure your team has the right product knowledge to educate our customers on the product range.
* Support onboarding of new team members through on-floor induction, providing ongoing support, feedback, and development to those starting their journey.
* Create an inclusive and supportive environment that celebrates differences.
* Recruit and build a world-class team that embodies our values.
* Develop your team through identifying the capabilities and potential that align to the right growth opportunities.
6. Operational Excellence:
* Create a daily game plan to inspire and engage your team to drive results.
* Complete stock and visual merchandising tasks, including adjustments, pullbacks, and stocktake in a timely manner.
* Ensure faulty product, returns, and pullbacks are completed accurately and efficiently.
* Responsible for back of house organization, tidiness, and ensuring all inventory has an intentional home.
* Complete open and close duties with accuracy and ensure others do the same.
* Ensure the store is clean, tidy, priced, and full.

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