Job Description
We are seeking a skilled professional to join our dynamic Customer Service Team. As the face of our organization, you will be responsible for welcoming customers, setting expectations, and guiding them through the service process.
Key Responsibilities:
* Develop strong customer relationships to ensure their needs and expectations are met throughout their experience.
* Welcome customers (face-to-face, phone, or email) and set the tone for their interaction with our team.
* Use excellent communication skills to guide and update customers throughout the service process.
Requirements:
Essential Skills and Qualifications:
* Excellent communication and interpersonal skills.
* Strong verbal and written communication skills, along with good computer skills.
* Effective problem-solving, negotiating, and influencing skills.
* Strong abilities in time management, organization, and administration.
* Ability to think on your feet and show initiative.
* Previous experience in a similar role in the automotive industry (preferred).
What We Offer:
Benefits:
* A dynamic and inclusive work culture.
* Flexible work options available.
* Paid parental leave.
* A company that is enjoying record growth.
* Corporate benefits program, salary packaging, novated leasing.
Join Our Team:
As an equal opportunity employer, we encourage applications from people of all backgrounds, genders, and cultural heritages. Formal offer of employment is subject to standard pre-employment checks, including medical and other background checks. Apply now by submitting your CV.