Ecommerce/Retail Assistant (Luxury Pre-loved Products)We are seeking a motivated and detail-oriented Assistant to support our growing pre-loved luxury e-commerce/retail business.
This role is perfect for someone who has a passion for designer goods, excellent communication skills, and thrives in a dynamic retail environment.Key ResponsibilitiesAssist with creating and managing online product listings for our e-commerce store and auction platforms.Write compelling and accurate product descriptions for designer handbags, fine jewellery, prestige watches, and collectables.Support retail sales both online and in-store as required.Certify authentication of productsTraining will be provided for product authentication certification as no prior experience is required.Handle customer enquiries via phone, email, and online chat in a qualified and timely manner.Provide outstanding customer service to a diverse client base.Maintain accuracy and attention to detail in all listings, communications, and transactions.Skills & AttributesStrong writing skills with the ability to describe luxury products clearly and engagingly.High level of emotional intelligence and resilience – able to stay calm under pressure and handle challenging situations with professionalism.Excellent communication and interpersonal skills.Trustworthy, reliable, and able to maintain confidentiality.Organised, detail-focused, and able to work independently as well as in a small team.RequirementsPrevious experience in retail, e-commerce, or customer service is an advantage.Familiarity with online marketplaces and/or auction platforms desirable.Availability to start immediately.Valid work visa is acceptable for this position.What We OfferFlexible part-time casual hours.Minimum commitment of 20+ hours per week for this casual position.Exposure to the luxury goods market.Supportive and professional team environment.Unlock job insightsSalary match Number of applicants Skills matchYour application will include the following questions:Which of the following statements best describes your right to work in Australia?
To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.What can I earn as a Retail Sales Assistant
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📌 Ecommerce/Retail Assistant (Luxury Pre-Loved Products)
🏢 Loan Lenders
📍 Gold Coast