About UsFTI Group is a family-owned business that manufactures permanent formwork for concrete stairs, steel door frames and metal decking based in Goulburn. We pride ourselves on our industry expertise and commitment to providing exceptional, tailored services to our clients.FTI Group is not just a workplace we are a close-knit, family-owned business with over 25 years’ experience in the construction and manufacturing industry.As we continue to grow, we are seeking a detail orientated Credit Manager to optimise our credit and debt recovery functions.Job OverviewThe Credit Manager will oversee the assessment, management, and collection of outstanding credit and debtor accounts. This role involves assessing customer creditworthiness, managing risk exposure, and ensuring timely debt recovery while maintaining positive client relationships.To succeed in this role, you will have high attention to detail, strong time management skills, and be self-motivated with effective communication skills.Responsibilities:• Evaluate customer creditworthiness using financial data and risk assessment tools.• Monitor outstanding accounts and ensure timely collections to minimise Bad Debt.• Maintaining records regarding client contact history, obtaining information from other departments to ensure records are accurate and complete.• Prepare regular reports on credit risk, collections, and outstanding balances.• Collaborate with Sales and Finance teams to support customer relationships and resolve issues, account discrepancies.• Working with the management team to review accounts, client payments, credit history, and develop new or better client relationships.Requirements:• Qualification in Finance, Accounting, Business Administration, or a related field.• 3+ years of experience in credit management, debt recovery, or related financial roles.• Strong knowledge of credit risk analysis, debt collection practices, and financial regulations.• Excellent leadership, negotiation, and interpersonal skills.• Proficiency in accounting software and Microsoft Excel, Xero experience an advantage.• High level of accuracy, efficiency, and accountability.• Ability to build relationships with clients and internal departments.
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