About The Role
CSR is looking for a vibrant and detail-oriented Colour Consultant / Customer Service Specialist to be the welcoming face of the Schofields Selection Centre. This role is a Tuesday – Saturday opportunity from 8:30am to 4:30pm.
In this customer‐focused role you will be the first point of contact for our customers, guiding them through the exciting process of selecting colours and finishes for their building projects. You will create a positive and memorable experience by offering expert advice, coordinating appointments, and ensuring the centre runs smoothly each day.
Key Responsibilities
* Welcome and assist customers
* Guide selections and deliver colour consultations
* Schedule and manage appointments
* Follow up and update CRM records
* Maintain displays and merchandising
* Manage enquiries and transactions
What You'll Bring
* Strong communication skills and the ability to build genuine connections with customers
* Highly organised, able to manage appointments and priorities with ease
* Experience in colour consulting, merchandising, or customer service (design, retail, or building environment preferred)
* Confident with CRM systems and online booking tools (training provided if not familiar)
* A natural eye for colour, design, and detail
* A proactive team player who can also work independently
What We Offer
* Supportive and collaborative culture that fosters innovation and inclusion
* Care and wellbeing offer including up to 14 weeks of paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program
* Rewarding career with on‐the‐job learning, development, and upskilling opportunities within and across our brands
* Genuine career progression and training provided
* Diverse and inclusive team environment
At CSR, we are committed to creating a safe, respectful, supportive, and inclusive working environment. We are committed to providing equal opportunity for everyone and welcoming people of all backgrounds, identities, experiences, abilities, and life stage.
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