Company :
Hastings Deering (Australia) Ltd
We are seeking an experienced and proactive sales focused Product Solutions Specialist to join our team. This is a key role within our Resource Industries division, focused on identifying, developing and securing parts and machine upgrade opportunities across our Dragline and Electric Rope Shovel (ERS) customer base. This is a permanent opportunity, open to applicants based in Mackay or Rockhampton.
Key Responsibilities:
* Identify and convert opportunities for parts sales and machine upgrades across the Dragline and ERS portfolio.
* Evaluate customer requirements and pain points to develop tailored solutions and sales strategies.
* Build and maintain strong, trust-based relationships with existing customers to drive value and long-term engagement through mine site visits and in-person customer interactions. Proactively generate new leads through networking, referrals and outreach.
* Collaborate cross-functionally with internal stakeholders to align technical solutions with customer needs and business objectives.
* Support the development and execution of strategic growth plans aligned to targets and Caterpillar's ongoing investment in Dragline support.
* Promote a strong safety culture by actively participating in safety initiatives and adhering to company policies.
* Foster collaboration, trust, and teamwork across teams to ensure shared success and a unified customer experience.
About You:
You will bring the following skills and experience to the role:
* Tertiary qualifications in Business, Commerce, Engineering or equivalent experience preferred
* Minimum 5 years'+ experience in a customer-facing role within the mining or heavy equipment sectors
* Proven ability to build and sustain long-term customer relationships
* Familiarity with mining operations, particularly in Dragline and ERS equipment
* Intermediate understanding of Hastings Deering and Caterpillar support systems (or similar platforms)
* Strong product knowledge in parts and experience with prime product equipment
About the Benefits:
Hastings Deering offers a wide range of benefits including:
* A rewarding career with diverse opportunities
* A competitive remuneration package
* Salary Continuance Insurance
* Employee Assistance Program for employees and their families
* Discounts on private health, vehicles, travel and more
* A culture of inspiration, innovation, collaboration and execution
* Ongoing training & support to further your career
* Annual salary reviews
How to Apply:
For any enquiry, about this role, please contact Celeste Middleton on
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Current staff members are required to advise their line managers before applying for this role.